FAQs
1. What file formats are available for your ebooks?
Our ebooks come in the most popular digital formats:
- EPUB – Ideal for Apple Books, Google Play Books, Kobo, and most e-readers.
- MOBI – Compatible with older Kindle devices.
- PDF – Perfect for reading on your computer or tablet.
Each ebook page clearly lists available formats so you can choose your preferred reading experience.
2. What devices are compatible with your ebooks?
You can enjoy our ebooks on:
- Kindle devices and apps
- iPad, iPhone, Android phones, and tablets
- PC and Mac (via PDF or e-reader apps)
- Kobo, Nook, and other standard e-readers
If you’re unsure about compatibility, contact us before purchasing—we’ll make sure you can descend into the darkness without technical troubles.
3. Can I get a refund for digital products?
Due to the nature of digital downloads, all sales are final. Once your ebook is downloaded, it cannot be returned.
However, if you experience technical issues with your download, contact us immediately and we’ll assist you until you can access your story safely.
4. How do I download my ebook after purchase?
- Complete your purchase through our secure checkout.
- You will receive an email confirmation with a download link.
- Click the link and save the file to your device.
- Open it in your preferred app or device to start reading.
⚠️ Tip: Keep a backup copy somewhere safe—just like a flashlight in a haunted house.
5. I’m having trouble opening my ebook. What should I do?
- Ensure your device supports the file format you purchased.
- Make sure your e-reader app is up to date.
- Try re-downloading the file from the original link.
If it still refuses to reveal its secrets, contact our support team with your order number, and we’ll guide you step by step.
6. Can I read my ebook on multiple devices?
Yes! You can download and read your ebook on all compatible devices you personally own. Sharing files with others, however, is strictly forbidden—it’s like letting strangers wander your haunted mansion.